Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Homeless and temporary accommodation

Bringing pets to temporary accommodation

The council will not generally be able to accommodate your pets. We ask our clients to ask for assistance from family and some charities may be able to assist with looking after your pets whilst you are living in temporary accommodation.