Problem with online keys

If you are signing up for an online account, your online key may not work. Our supplier is investigating the problem. Please try again in 24 hours. We are sorry for any inconvenience this causes.

View or manage your Council Tax account online

By logging into your online Council Tax account you can use this service to:

  • view your account
  • check your balance, payments and bills
  • update your name or contact details
  • get a PDF copy of your bill
  • request paperless billing

You will need to have registered for an online account before you can manage your Council Tax online.

To do this you will need your

  • account number
  • online key, postcode or telephone number that you registered when opting for E-billing or the bank account number you make council tax payments from

Find out where you can find your account number and online key.

Register or login now

How to create an account

If you're struggling to register online or have come across an issue, view our guidance on how to create an online account for Council Tax.

Paperless billing (e-billing)

If you opt for paperless billing (e-billing) on one of our forms you will receive an email from [email protected]. This email will give you the link and the information necessary to set up an online account so that you can view your bill.

You can also create a Council Tax account online using the details in the email.

You will receive an email whenever a new bill is issued to you. Make sure that you mark these emails as from a safe sender so that they go into your inbox.

You will not receive a paper bill if you opt for this billing method.

Contact us

If you can't find your online key or account number, contact the Council Tax team.