Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Pay your Council Tax bill

If you've received a bill without a name, you will need to let us know that you've moved in before paying.

When to pay

Council Tax payments are due on the first day of the month as shown on your Council Tax bill, unless you pay by Direct Debit in which case there is a choice of date.

How much to pay

You should pay the full instalment amount due as shown on your bill or recovery notice. If the amount paid does not match the instalment due and you have a previous year's debt, then the amount paid will be allocated to clear the balance of the oldest debt first and not towards the current year's charge.

If you have a payment arrangement on a previous year then you will need to pay that amount separate to the current year instalment.

How to pay

Choose how you would like to pay your Council Tax bill to see more information:

Sign up for paperless billing

You can sign up for paperless billing in your online Council Tax account.

Spread out the cost of your Council Tax

Usually Council Tax is paid in 10 instalments throughout the year, however you can request to pay in 12 instalments instead.

This should spread out the cost of your annual Council Tax bill into 12 smaller, monthly payments.

Contact the Council Tax team

If you have a question about paying your Council Tax that is not answered on this page, you can contact us for help.