Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Pay your Council Tax bill

If you've received a bill without a name, you will need to let us know that you've moved in before paying.

When to pay

If you pay by Direct Debit (not standing order) you can choose your payment date from 6 different options.

Otherwise, your payment is due on the 1st of each month.

You can also check when your payment is due on your bill.

How much to pay

You should pay the full instalment amount due as shown on your bill or recovery notice. If the amount paid does not match the instalment due and you have a previous year's debt, then the amount paid will be allocated to clear the balance of the oldest debt first and not towards the current year's charge.

If you have a payment arrangement on a previous year then you will need to pay that amount separate to the current year instalment.

How to pay

Choose how you would like to pay your Council Tax bill to see more information:

Sign up for paperless billing

You can sign up for paperless billing in your online Council Tax account.

Spread out the cost of your Council Tax

Usually Council Tax is paid in 10 instalments throughout the year, however you can request to pay in 12 instalments instead.

This should spread out the cost of your annual Council Tax bill into 12 smaller, monthly payments.

Payments may not show immediately

Payments can take between 1 and 3 working days to show on your Council Tax account.

If your payment is not showing after 4 working days, check with your bank that the payment has been made and make sure that you have used the correct Council Tax account number as the reference before contacting us.

Contact the Council Tax team

If you have a question about paying your Council Tax that is not answered on this page, you can contact us for help.