Cookies
Cookies are files saved on your phone, tablet or computer when you visit a website.
We use cookies to store information about how you use the buckinghamshire.gov.uk website, such as the pages you visit.
Measuring website use
We use Google Analytics and Siteimprove to measure how you use the website, so that we can improve it. We do not allow Google or Siteimprove to use or share the data about how you use this site.
Google Analytics sets cookies that store anonymised information about:
- how you got to the site
- the pages you visit on buckinghamshire.gov.uk and how long you spend on each page
- what you click while your visiting the site
| Name | Purpose | Expires |
|---|---|---|
_ga |
These help us track how many people visit buckinghamshire.gov.uk by tracking if you've visited before |
2 years |
_gid |
These help us track how many people visit buckinghamshire.gov.uk by tracking if you've visited before |
24 hours |
_ga_6YT9KBTEKT |
These cookies helps us track website visitors across different sessions |
2 years |
AWSELB |
These help to improve how quickly your browser connects with the website |
When you close your browser |
nmstat |
These help us track what pages people enter on our website. |
999 days |
siteimproveses |
Records information about how you use the website |
When you close your browser |
Enabling live chat, payment and interactive maps
Some cookies are set by third-party products that we use on our website. These cookies enable features like live chat, payment processing and interactive mapping to work properly and, in some cases, to save your preferences.
Cookies set by Click4Assistance
We use Click4Assistance to provide a live chat feature on our website. Through using live chat, Click4Assistance can collect information around your browsing actions and patterns to provide functionality and make improvements.
| Name | Purpose | Expires |
|---|---|---|
_C4ATestS |
Records if a browser allows cookies to be stored |
Immediately |
Cookies set by Pay360
We use Pay360 to manage some of the payments on our website. Through making payments on Pay360, anonymous information can be collected on your session.
| Name | Purpose | Expires |
|---|---|---|
JSESSIONID |
A platform cookie which is used to maintain your session when using the Pay360 payment system |
When you close your browser |
Cookies set by iShare (My Wycombe)
We use the Astun iShare web application to provide a mapping service (My Wycombe) for residents living in the former Wycombe district area of Buckinghamshire.
iShare sets cookies to allow you to personalise the service to your address and remember your most recently viewed tabs.
| Name | Purpose | Expires |
|---|---|---|
| atLocation | Stores location information that drives the 'My Maps' mapping screen in My Wycombe | 1 month |
| astun | Version number of Astun iShare web application | 30 days |
| astun:baseMap | Identifier for most recently selected base map in My Maps | 1 month |
| astun:currentLocation | Most recently set address and its coordinates | 30 days |
| astun:mapSource | Identifier for map overlay configuration in My Maps | 1 month |
| astun:mapView | Location and extents of the most recent view of the map in My Maps | 1 month |
| astun:panelsAccordionStatus | Number identifying last opened panel in My Nearest | 30 days |
| astun:panelsCollapseStatus | IDs of collapsed panels in My Maps | 30 days |
| astun:previousLocation | Address and its coordinates of last location in My Maps | 1 month |
| astun:rLayers_[profile_identifier] | The list of layers currently added to the Map Categories panel for a given profile (eg ORGANISATION_mapsource) | 1 month |
| astun:vLyrs_ish_[profile_identifier] | Layers turned on in My Maps for a given profile (eg ORGANISATION_mapsource) | 1 month |
| atMyCouncil | Identifier of most recent tab visited by user and changes to visibility of panels in My House and My Nearest | 1 month |
| atLocation | Most recently set address and its coordinates | 30 days |
| astun:layerPanelOpenGroups | Layer group expanded in panel in My Maps | 1 month |
| myAlerts | Encrypted user logon details | 90 days |
| panelsaccordionstatus | Number identifying last opened panel in My Nearest (replaced by astun:panelsAccordionStatus) | 300 days |
Cookies we set to remember your preferences
You may see a banner when you visit buckinghamshire.gov.uk inviting you to accept cookies.
We'll set cookies so that your computer knows you've seen it and not to show it again.
| Name | Purpose | Expires |
|---|---|---|
client-cookie |
Saves your cookie consent settings |
1 year |
Strictly necessary cookies
We use cookies that are essential. These cookies do things like protect your data when you submit a form.
They always need to be on.
| Name | Purpose | Expires |
|---|---|---|
CSRF Token |
Protecting form submissions from cross site request forgery |
1 year |
__cfduid |
These are used by Cloudflare, to block malicious visitors to our websites and allow trusted visitors. |
29 days |
Pixel tracking
To attract the widest number of applications we sometimes promote vacancies on third party recruitment sites. We do not use cookies for this but do use conversion pixels on our application pages to enable these sites to track when an application has been completed successfully.
Other services
We link to services that are on other websites, for example to pay your Council Tax online or report a road defect. These services may set additional cookies and, if so, will have their own cookie policy.
How to manage cookies
You can stop cookies being downloaded by using the relevant settings on your browser. If you do this you may not be able to use the full functionality of this website.
Find out how to manage cookies on popular browsers: