Contact the council
We are currently receiving very high call volumes and you may experience a delay in speaking to one of our advisors. We apologise for any inconvenience.
Contact us online
If you have a question or comment, use our online contact us form.
To help us deal with our enquiry as quickly as possible, include your:
- name
- email address
- enquiry or message
Call us
If you can't contact us online, call us on 0300 131 6000.
The line is open:
- Monday to Thursday 9am to 5:30pm
- Friday 9am to 5pm
We are closed on bank holidays.
Visit us
View our list of council access points if you'd like to visit us in person.
Complaints
Find out how to give feedback on our services.
In an emergency
You can call us in an emergency with concerns about the safety of children or older people, housing emergencies or dangerous problems on roads and pavements.