Contact the council

We are currently receiving very high call volumes and you may experience a delay in speaking to one of our advisors. We apologise for any inconvenience.

If you have a question or comment, use our online contact us form.

To help us deal with our enquiry as quickly as possible, include your:

• name
• email address
• enquiry or message

If you can't contact us online, call us on 0300 131 6000.

The line is open:

• Monday to Thursday 9am to 5:30pm
• Friday 9am to 5pm

We are closed on bank holidays.

View our list of council access points if you'd like to visit us in person.

Find out how to give feedback on our services.

You can call us in an emergency with concerns about the safety of children or older people, housing emergencies or dangerous problems on roads and pavements.