Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Homeless and temporary accommodation

Accepting the temporary accommodation offered

If you choose to refuse the offer of suitable temporary accommodation at any point then the council may no longer have a duty to assist you and you will have to make your own housing arrangements. We strongly advise that you discuss with your housing advisor if you want to refuse your offer of temporary accommodation.

If you accept the temporary accommodation offered to you this will be under a licence arrangement. You may also be required to move between different temporary accommodation units. In some instances the offer of temporary accommodation may be located outside of Buckinghamshire Council area. This is due to the demand on temporary accommodation.