New and replacement bins, boxes or sacks
Order new, replacement or different size bins, boxes or sacks.
Waste and recycling
Check your bin collection day
You can check your next bin collection day by using our online address look up tool.
Report a missed bin collection
Tell us about a missed bin collection and rearrange your collection.
Garden waste
Sign up or renew your garden waste subscription, request additional bins and find out what you can and can't dispose of.
Household recycling centres, permits and waste facilities
Find your nearest recycling centre (tip), apply for a waste permit and learn about our facilities.
Check what you can put in your bins
Check what you can and can't dispose of in each of your bins and where to dispose of it otherwise.
Book a bulky item collection
Book a one-off collection of large items from your home.
Help taking out your bins
We provide a free assisted bin collection service if you need help.
Request a clinical waste collection from your home
We provide a free and confidential household collection of domestic healthcare waste, including clinical waste, needles and syringes.
Littering and street cleaning
Organise a community litter pick or report issues such as littering from vehicles, fly-tipping, dead animals or discarded needles.
Request bin collections for non-domestic premises
We offer waste and recycling collections for schools.
Give feedback on our waste or street cleaning crews
Give feedback or report incidents with our waste or street cleaning crews.
Pay us to collect your business or charity waste
Find out how you can pay the council to collect your business or charity waste.
Pay for us to empty a contaminated bin
Find out what to do when we miss your bin collection because of incorrect items in your bin or recycling container.
Request a refund for waste services
Request a refund for waste services if you feel you're due money back.
Contact bins, waste and recycling
Report issues, request additional bins and contact us about bins, waste and recycling.