Report a missed bin collection
The quickest way to report a missed bin is by telling us online.
Your online report will be passed immediately to our collection crew to rearrange your collection.
You'll need to leave your bin out for when our collection crew returns. This is usually within 2 working days.
Before you start
Before reporting a missed bin you should:
If you've already reported it
If you've already reported a missed collection, you:
- do not need to report it again
- should leave your bins out so we can collect them over the coming week
How to report
You need to report a missed collection online within 24 hours of your scheduled collection day.