Garden waste delays and hot weather collections

Some garden waste collections due today (16 July) have been delayed and will be collected tomorrow, check affected roads

Due to hot weather, put your bins out the night before and leave them out until emptied.

Report a missed bin collection

The quickest way to report a missed bin is online.

1. Check for known problems

Before you start, check the list of roads with missed or delayed collections.

If we're aware of the problem, you do not need to report it.

2. Report online

Report your missed collection between 6pm on your collection day and midnight the following day.

If your collection is on a Friday, you have until Monday to report it.

If you've already reported it, do not report it again. Leave your bins out so we can collect them.

Report now

After you report a missed collection

If you report a missed collection within 24 hours, we aim to return within 2 working days.

Make sure you leave your bin out for collection.

If your waste is repeatedly missed