Report a missed bin collection
If your bin has been missed, we can rearrange a collection.
Before you start
Before reporting a missed bin you should check when your collection was due
If you live in the former Chiltern, South Bucks or Wycombe district areas you should also check for reported bin collection issues.
If you've already reported it
If you've already reported a missed collection, you:
- do not need to report it again
- should leave your bins out so we can collect them over the coming week
How to report
You should report a missed collection to us online within 24 hours of your scheduled collection day.