Report a missed bin collection

If your bin has been missed, we can rearrange a collection.

Before you start

Before reporting a missed bin you should check when your collection was due

If you live in the former Chiltern, South Bucks or Wycombe district areas you should also check for reported bin collection issues.

If you've already reported it

If you've already reported a missed collection, you:

do not need to report it again
should leave your bins out so we can collect them over the coming week

How to report

You should report a missed collection to us online within 24 hours of your scheduled collection day.

Report a missed bin collection online