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The quickest and easiest way to get in touch with us is to use our online forms.
Listed below are waste and recycling request and report forms:
Check your bin collection day
Report a missed bin collection
Request a new or replacement bin or box (including smaller or larger containers)
Give feedback on our bin collection crew
Ask for help to take out your bins (assisted collection)
Request textile sacks (purple sacks) - for Chiltern, Wycombe and South Buckinghamshire residents only
Sign up for or renew garden waste collections
Book a collection of large items
Request a sharps collection
Dispose of business or charity waste
Arrange bin collections for your school
Report a litter problem
Report a dead animal
Report a street that needs cleaning or sweeping
Report a damaged or overflowing public litter bin
Report dog fouling
Report discarded needles and syringes
Report a problem in a public toilet
Organise a community litter pick
Contact the Waste and Recycling Team if you can't find what you're looking for.
If you can't find what you're looking for, contact the bins, waste and recycling team or use our webchat service.
If you can't contact us online, call us on 0300 131 6000.
The line is open:
We are closed on bank holidays.
If you can't hear or speak on the phone we provide a text relay service: 18001 01296 395000