Due to the hot weather forecast from Monday 10 August, we ask that you please put your bins out the night before in case our crews have to start early. If the crew are unable to complete rounds, they will return the next day.

Bins and waste collections

Check your bin collection day, report missed bins, and manage your household bin and garden waste services

Check your collection

Check your bin collection day
Check what goes in your bins

Problems with your collection

Report a missed bin collection
Pay to have a contaminated bin emptied
Report a problem with a waste or street cleaning crew

Garden waste

Garden waste service

Order bins and sacks

Replace a damaged or missing bin
Request a smaller or larger bin
Order bins for a new property
Order waste and recycling sacks
Order textile recycling sacks
Bins for new build developments (developers)

Change or cancel bin requests

Request a bin removal
Report a problem with a bin order
Cancel a bin order

Help and support

Apply for an assisted bin collection
Request a refund for waste services

Policies and legislation

Simpler Recycling legislation
Household waste collection policy 2026