The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Due to the hot weather, we'll start collecting bins from 6am on Monday 30 June and Tuesday 1 July. If your bin is due for collection, make sure you put your bins out the night before or no later than 6am on the day of collection.

New and replacement bins, boxes or sacks

Order replacement bins or boxes

Order replacement bins or boxes for your property if yours were lost, stolen or damaged by day to day usage.

Request a smaller or larger bin

Ask us to replace your bin with a smaller or larger version.

Order bins for a new property

If your developer is not ordering bins for your property, you can order them yourself.

Order textile recycling sacks

Residents of the Chiltern and Wycombe areas can request textile sacks so that their textiles can be collected along with other recycling.

Report an issue with a bin order

Report an issue with the bins we've delivered to you or report that bins haven't been delivered within 10 working days.

Request for a bin to be removed

Request for an old bin to be removed from your property.

Order waste and recycling sacks

If you're not eligible for wheeled bins or recycling containers you may need us to deliver waste and recycling sacks instead.

Pay for a garden waste subscription (first bin or renewal)

Cancel a bin order

You may want to cancel a bin order if you no longer need a new or replacement one.

Developers: bins for new builds

If you are a developer or housing agent, you must provide the bins for all new domestic properties.