Order textile recycling sacks
Request textile sacks if you live in the Chiltern and Wycombe areas
New and replacement bins, boxes or sacks
Replace a lost, stolen or damaged bin
Order replacement bins or boxes if yours were lost, stolen or damaged
Request a smaller or larger bin
Ask us to replace your bin with a smaller or larger version.
Order bins for a new property
How to order bins if you've moved into a property without any
Pay for a garden waste subscription (first bin or renewal)
Sign up or renew your garden waste subscription to receive your first bin or a new subscription sticker.
Order waste and recycling sacks
How to order waste and recycling sacks if you're not eligible for wheeled bins or recycling containers
Request for a bin to be removed
Request for an old bin to be removed from your property.
Cancel a bin order
You may want to cancel a bin order if you no longer need a new or replacement one.
Report an issue with a bin order
Report an issue with the bins we've delivered to you or report that bins haven't been delivered within 10 working days.
Developers: bins for new builds
Guidance for developers or housing agents who provide bins for all new domestic properties