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Crisis and Resilience Fund policy

Last updated: 1 May 2026

3. Purpose of Crisis Payments

3.1 The Council will consider a Crisis Payment to support households who have experienced a financial shock.

3.2 A financial shock is a sudden, unexpected expense or drop in income, that places pressure on the individual’s budget or wellbeing or where it will prevent an individual from entering crisis. Providing timely support so that people can manage pressures, maintain control and avoid being pushed into crisis or prevent crises from escalating.

3.3 And as a result, cannot afford:

  • food
  • heating or electricity
  • essential household items e.g. cooker, fridge freezer, washing machine, bed
  • safe shelter