Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Crisis and Resilience Fund policy

Last updated: 1 May 2026

17. Fraud prevention

17.1 Buckinghamshire Council is committed to preventing and detecting fraud in all its forms. Any applicant who attempts to obtain a Housing Payment or Crisis Payment through fraudulent means, including by knowingly providing false information, failing to disclose a material fact, or submitting falsified evidence, may have committed an offence.

17.2 Where fraud is suspected or identified, the Council will take appropriate action, which may include recovery of the award, refusal of further support, and referral for investigation.