Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Disabled Facilities Grant and Housing Assistance Policy

8. Replacement of facilities and specialist equipment

The Council will only consider replacing damaged, broken, or worn-out facilities and/or equipment under a DFG if it:

  • Cannot be repaired.
  • Has not been wilfully damaged.
  • Still meets the needs of the applicant.
  • Has been annually serviced and/or maintained, where applicable, and the warranty period has expired.