The global Microsoft outage is impacting some of our systems (including emails and some forms). Our site and virtual assistant are still working so please use these. Our phone lines are currently busy so please try again later if your query is not urgent.

Some emails received by residents about late payments are not from the council. If you're unsure whether an email is genuine, check your online account or contact us before making a payment. Learn more from the National Cyber Security Centre (NCSC).