Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Council Tax: Moving in or out

You'll need to complete a form on our Council Tax portal to tell us you're moving.

If you receive Council Tax Reduction or housing benefit

If you receive Council Tax Reduction or housing benefit, you will need to let the benefits team know that you've moved separately.

Select the option that applies to you:

Setting up paperless billing (e-billing)

If you opt for paperless billing (e-billing) on the portal, you will receive an email from [email protected].

This email will tell you how to set up an online Council Tax account.

Receiving e-bills

You will receive an email whenever a new bill is issued to you.

You should mark these emails as 'from a safe sender' so they do not go to your junk or spam folder.

You will not receive a paper bill if you opt for this billing method.

If someone has died

Find out how to let us know that someone has died and how Council Tax may be affected by a death.