Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Council Tax charges for long-term empty properties

You may have to pay more Council Tax, known as a Council Tax empty homes premium, if your property has been empty for a long period of time.

These charges will still apply if you have just purchased a property that has previously been empty as the charges relate to the property and are not related to the ownership.

If you are purchasing a property which is currently empty, your solicitor should advise you of how long the property has been empty, and if any premiums have been applied.

Duration Charge
2 to 5 years 200% or twice as much as an occupied property
5 to 10 years 300% or 3 times as much as an occupied property
More than 10 years 400% or 4 times as much as an occupied property

For full details of Council Tax empty homes premiums, check the Council Tax Discounts and Premiums Policy (PDF, 242 KB).

How to pay

If any of the above applies to you and your property has been empty for a long time, contact us so that we can adjust your bill.