Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Report a change of tenants to the Council Tax team

If you are a landlord or managing agent, you can tell us if there has been a change in tenancies online.

You will need to provide:

  • your details
  • the landlord or managing agent's details (if applicable)
  • the tenant's full name
  • the property address or account number
  • the tenant's forwarding address if known

To tell us about a change of tenants you will need to select 'Tell us if a tenant has moved house' at the bottom of the page once on our customer portal.

Report now