Skip to main content

Search this website

Home
Help with the cost of living (Helping Hand)
Crisis and Resilience Fund
Crisis and Resilience Fund policy

Crisis and Resilience Fund policy

Last updated: 1 May 2026

Contents

— Purpose
— 1. Background
— 2. Crisis Payments
— 3. Purpose of Crisis Payments
— 4. Qualifying criteria for Crisis Payments
— 5. Supporting families previously receiving free school meal holiday vouchers
— 6. Supporting evidence requirements
— 7. Support for financial resilience
— 8. Assessment and decision making for Crisis Payments
— 9. Method of payment for Crisis Payments
— 10. Housing Payments
— 11. Purpose of Housing Payments
— 12. Qualifying criteria for Housing Payments
— 13. Assessment and decision making for Housing Payments
— 14. Method of payment for Housing Payments
— 15. The right to seek a review for Crisis Payments and Housing Payments
— 16. Overpayments
— 17. Fraud prevention
— 18. Complaints

18. Complaints

18.1 Any applicant who is not satisfied with the service they have received, can make an official complaint online,

Contents

Previous 17. Fraud prevention

Is this page useful?

Help us improve Buckinghamshire Council

Page *Required

What were you doing? *Required

What went wrong? *Required

About
Privacy
Accessibility statement
Cookies
Contact us
Modern slavery statement
Jobs
Newsletter
Log in

All content is available under the Open Government Licence v.3, except where otherwise stated

© 2026 Buckinghamshire Council