The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Due to the hot weather, we'll start collecting bins from 6am on Monday 30 June and Tuesday 1 July. If your bin is due for collection, make sure you put your bins out the night before or no later than 6am on the day of collection.

Garden Waste Collection Service Terms and Conditions

Last updated: 1 April 2024 Download the Garden Waste Service Terms and Conditions (pdf, 273.8 KB)

Collect and return or assisted collections

A collect and return service or assisted collection is available if you are physically unable to present garden waste bins for emptying, and there is nobody else living at the premises capable of moving the garden waste bin. If this type of service is already in place for your general waste and recycling collection services, we will also arrange this service for collecting your garden waste where you have paid for the Service.

You must leave your garden waste bin in the location you have agreed with us, and we will collect, empty and return the garden waste bin to the same location.