Request a bin removal
You can request a bin removal if:
- we have delivered a replacement bin and the old bin has not been collected
- previous residents have left additional bins at your property
- there is an unallocated bin on your street
We collect unwanted household bins free of charge.
Before you start
You will need:
- your address
- details of the bin you want removed
- the location of the bin
Important
Once you have submitted your request, leave the unwanted bin at the boundary of your property where it can be easily accessed by our collection crew.
Make sure the bin lid is closed and the bin is not heavy. Bins that are too heavy will not be removed.
What happens next
After you submit your request, we'll collect the bin within 10 working days.
Leave the bin at the boundary of your property until it has been collected. If your bin has not been collected after 10 working days, contact us.