Library membership
Manage your library card and PIN
You can use this page to:
- replace a lost, stolen or damaged library card
- reset your library PIN
- find your membership number
Replace a lost, stolen or damaged library card
A replacement library card costs £3.15.
If your card was stolen, you can get a replacement free of charge if you bring your crime reference number to the library.
You can report a lost, stolen or damaged card by:
- calling 01296 382 415
- emailing [email protected]
- speaking to a member of staff or volunteer at a library
To get a replacement card, you'll need to visit a library and show proof of identity.
Reset your library PIN
If you've forgotten it, we can send you an email with a link to reset your PIN.
You'll need your library card number.
If you do not have an email address, contact Buckinghamshire Library Service.
Find your membership number
Your membership number is on the back of your library card.
To borrow items or access your account, you can show either:
- your physical library card
- a digital version of your library card
You can keep a digital version of your card by downloading the Spydus app or adding your card to your Apple Wallet or Google Wallet.