Contact us about Housing Benefit or Council Tax Reduction

Tell us about a change of address

Apply for Council Tax Reduction

Let us know about a change of circumstances

Retrieve a claim you've already started

Upload evidence

Apply for Housing Benefit

Let us know about a change of circumstances

Benefits overpayment

Retrieve a claim you've already started

Upload evidence

Tell us about Housing Benefit fraud

Sign up or login to the landlords portal

Apply for extra help to pay your housing costs

Contact the Department of Work and Pensions about the following benefits:

• Universal Credit
• Jobseeker's Allowance (JSA)
• Employment and Support Allowance (ESA)
• Child Benefit
• State Pensions
• Carer's Allowance
• Attendance Allowance
• Personal Independence Payments (PIP)
• Disability Living Allowance (DLA)

If you can't find what you're looking for, contact benefits about:

• Housing Benefit
• Council Tax Reduction
• Discretionary Housing Payments

Contact benefits using the online contact form or use our webchat service.

If you can't contact us online, call us on 0300 131 6000.

The line is open:

• Monday to Thursday 9am to 5:30pm
• Friday 9am to 5pm

We are closed on bank holidays.

If you can't hear or speak on the phone we provide a text relay service: 18001 01296 395000