Contact us about Housing Benefit or Council Tax Reduction
The quickest and easiest way to get in touch with us is to use our online forms.
Benefits request and report forms
Contact the Department of Work and Pensions about the following benefits:
- Universal Credit
- Jobseeker's Allowance (JSA)
- Employment and Support Allowance (ESA)
- Child Benefit
- State Pensions
- Carer's Allowance
- Attendance Allowance
- Personal Independence Payments (PIP)
- Disability Living Allowance (DLA)
Contact us about Housing Benefit or Council Tax Reduction
If you can't find what you're looking for, contact benefits about:
- Housing Benefit
- Council Tax Reduction
- Discretionary Housing Payments
Online
Contact benefits using the online contact form or use our webchat service.
By phone
If you can't contact us online, call us on 0300 131 6000.
The line is open:
- Monday to Thursday 9am to 5:30pm
- Friday 9am to 5pm
We are closed on bank holidays.
If you can't hear or speak on the phone we provide a text relay service: 18001 0300 131 6000