If we say you have been paid too much in benefits, and you would like to appeal our decision, you should ask us:
- to look at our decision again
- for our reasons why we made this decision
You can do this in writing or over the telephone.
If we reject your appeal, but you still disagree with our decision, you should write to us and say why you think our decision is wrong.
Saying that you want to appeal is not enough. You must let us know your reasons why you think our decision is wrong.
You must make an appeal within 1 month of getting a decision or notification letter from us.
You could contact your local Citizens Advice office for help.