Benefits system upgrade

We have completed the benefits system upgrade but there may still be some delays whilst we process our backlog of requests. Find out about the upgrade and what may have changed for you.

Housing benefits overpayment

You must let us know if you have been paid:

  • a Housing Benefit you were not supposed to get
  • more Housing Benefit money than you should have been given

This is called a benefits overpayment. If this happens, you must give the money back to us.