Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

How we recover unpaid Council Tax

Managing your Council Tax payments

Why it's important to pay your Council Tax

Liability to pay Council Tax is determined by the Council Tax (Administration and Enforcement) Regulations 1992.

This gives local authorities the right to demand Council Tax which is used to fund essential local services.

It is important to pay your Council Tax as stated on your bill so that you can avoid debt recovery action.

View and manage your account online

Using our online service you can:

  • check and confirm if your payments have been received
  • view your instalment amounts and payment dates
  • view your balance
  • change the dates of your Direct Debit

Manage your Council Tax account online.

If you're struggling to pay

If you are struggling to pay your Council Tax, there is help available to stop you falling behind on your payments.

Find out what you can do if you are struggling to pay.