Housing Debt Advice Team
To be referred to us, complete the housing referral portal.
You will need to speak to a homelessness advisor and meet the criteria: You will need to be in housing related debt, rent or mortgage arrears:
- your rent or mortgage arrears place you at risk of homelessness within 56 days
- you will then be referred for an initial appointment with a Debt Advisor.
During the appointment
- the initial appointment will usually be over the telephone unless you are required to complete necessary urgent paperwork
- should you require a face to face appointment if you struggle with communication and/or are considered vulnerable, ask
What we can do
- give you advice on budgeting your money better
- advice on benefit entitlement
- negotiate affordable repayments with your creditors
- advise you of your rights
- negotiate an affordable payment plan with your lender
What we will ask you to provide
- proof of income
- bank statements
- benefits details
- details of all debts