'Check your bin collection day' and some other waste forms will be unavailable 6pm-10pm on Saturday 4th May due to necessary maintenance. We apologise for any inconvenience caused.

Garden Waste Collection Service Terms and Conditions

Last updated: 1 April 2024 Download the Garden Waste Service Terms and Conditions (pdf, 196.2 KB)

Garden waste - Stock (2).jpg

Resolving disputes

You have several options for resolving disputes with us:

You can use our complaints policy-our Garden Waste Team will do their best to resolve any problems you have with us or our Service as per our Complaints policy.

You can also go to court- these terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.