Homeless or at risk of losing your home

Housing emergency

In a housing emergency, such as an immediate homelessness situation, you can come to any of our council offices and be referred to a duty homelessness officer.

Duty homelessness officer availability

Day Available


9am to 5:15pm


9am to 5:15pm


9am to 5:15pm


9am to 5:15pm


9am to 4:45pm

Visit Council Access Plus (CAP+) centres

For more complex queries, visit our access plus centres based in:

Out of office emergency

For a housing emergency out of office hours, call using our freephone number on 0800 999 7677