Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

What to do with Council Tax when someone dies

Tell us that someone has passed away

Use the Tell Us Once service

Tell Us Once is a service that lets you report a death to most government services in one go, including Council Tax.

Once you register the death, the registrars will provide you with a reference number and instructions on how to use the service.

If you have used the Tell Us Once service, we will be informed without you having contacted us directly.

Tell us by email

If you have chosen not to use the Tell Us Once service, you can inform us of a death by email on [email protected].

You need to let us know:

  • the name of the deceased person and the date they died
  • the address where they lived
  • whether a single occupant discount is now required

If the deceased was a Council Tax payer we will need the name and address of:

  • any executors to the will of the deceased person
  • an appointed solicitor if you want us to deal directly with a solicitor