Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

What to do with Council Tax when someone dies

If the property is sold, rented out or becomes occupied

If the sole occupant has passed away, you will need to let us know when the property is:

  • sold
  • rented out
  • occupied

Contact us

You will need to contact us by email on [email protected], letting us know the:

  • date of completion, tenancy start date, date of transfer to a beneficiary or date of occupation
  • name of the new owners or occupiers