Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Help with essential items for your home

If you need essential furniture or items for your home you should contact the Helping Hand team.

We can help find you the best support and provide essential items such as:

  • fridges and freezers
  • washing machines
  • cookers
  • beds and mattresses

Some external charities can help with essential furniture if you are on a low income, including: