Make sure your email is genuine

Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Help for housing association tenants

If you're a housing association tenant who's struggling with money, your housing association may be able to help with:

  • applications for financial support and grants
  • food vouchers and food bank referrals
  • mental health and wellbeing support
  • sourcing furniture, white goods and other household essentials

For financial support and advice on maximising your income and managing your budget, visit the Turn 2 Us website.

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