Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Bin collections will start from 6am on 30 June and 1 July

Due to the hot weather, we'll start collecting bins from 6am on Monday 30 June and Tuesday 1 July. If your bin is due for collection, make sure you put your bins out the night before or no later than 6am on the day of collection.

Report a missed bin collection

The quickest way to report a missed bin is by telling us online.

Your online report will be passed immediately to our collection crew to rearrange your collection.

You'll need to leave your bin out for when our collection crew returns. This is usually within 2 working days.

Before you start

Before reporting a missed bin you should:

If you've already reported it

If you've already reported a missed collection, you:

  • do not need to report it again
  • should leave your bins out so we can collect them over the coming week

How to report

You need to report a missed collection online within 24 hours of your scheduled collection day.

Report a missed collection now

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