Due to the hot weather, we'll start collecting bins from 6am on Monday 30 June and Tuesday 1 July. If your bin is due for collection, make sure you put your bins out the night before or no later than 6am on the day of collection.

Household Recycling Centres: Waste Access and Acceptance Policy (WAAP)

Last updated: 1 April 2024 Download a PDF version of the Waste Access and Acceptance Policy (pdf, 1.6 MB)

8. Compliments and complaints

9.1 The council and our partners continue to aspire to keep Buckinghamshire thriving and attractive; hence we are always seeking new ways of improving customer experience through customer compliments, comments, or complaints.

9.2 We will investigate complaints and acknowledge compliments and comments.

9.3 Contact details are provided on information boards at each HRC site and details of the formal complaints process is published on the council website.