Request a collection of bagged clinical waste
Request a collection for clinical waste that may cause infection.
Before you request a collection
This service is for clinical waste that may cause infection and is not contaminated with chemicals or medicines.
Do not put needles and syringes in with your clinical waste. You can book a separate collection of sharps boxes online.
How to request a collection
To request a collection:
- Download a bagged clinical waste duty of care form PDF, 169 KB.
- Get a medical professional (GP or district nurse) to sign it and confirm the type of waste to be collected.
- Request the collection online, upload the form and provide information about your healthcare provider.
What happens after you request a collection
After you request a collection, we'll send you 4 orange sacks within 10 working days.
Use the orange sacks for items such as:
- wipes
- dressings, plasters or bandages
- bed pans or liners
- stoma bags or urine containers
- personal protective equipment, such as gloves, masks and aprons
When we collect your waste, we'll replace the sacks we take with the same number of new sacks.
What you can put in your general waste
You do not need a clinical waste collection for the following:
- nappies
- incontinence pads
- sanitary products
- non-infectious catheter and stoma bags (drained)
If you have too much hygiene waste for your bin, you may need to request a larger general waste bin.
Manage your collection
If you already have a clinical waste collection, you can manage your service.
Change or cancel your collection
You can change or cancel your booking online.
Request more orange sacks
If you have run out, request more orange sacks.
If your waste is not collected
Waste can be collected any time up to 6pm on your collection day.
If your waste is not collected, wait until the next day and then report a missed clinical waste collection.
Get help
Contact the waste team if you need help with clinical waste collections.