National Parking Platform
You can pay for parking at our council car parks using your preferred parking app instead of having to use a specific service or app.
The payment providers and apps available
Each provider has their own app, contact number and fees.
If you don't already have an account, you can sign up on their websites, by downloading the App, or by calling them:
- JustPark or call 0752 063 4455
- PayByPhone or call 0330 400 7275
- RingGo or call 0203 046 0010
- Appyparking (app only)
Fees
Fees are set by the supplier and may change.
The ‘Additional SMS’ fee is for each message you receive, including each:
- text confirmation
- reminder of parking expiry time
| Service | PayByPhone | RingGo | JustPark | Appyparking |
|---|---|---|---|---|
| Convenience fee | 10p | 20p | 10p | 20p |
| Additional SMS | 15p | 15p | 10p | N/A |
More information about the scheme
The National Parking Platform (NPP) is a national pilot supported by the Department of Transport which aims to provide customers with greater flexibility in paying for parking.
The NPP lets you select your preferred payment provider at council car parks and on street locations,
Payment can be made by downloading the preferred payment provider's app on your smartphone or by ringing their automated payment line from any phone.
The payment machines can also still be used in these car parks.
Why we joined the scheme
We've joined this scheme early so that we can offer:
- customer choice
- multiple payment providers
- competitive pricing
- improved customer experience
Find out more
The National Parking Platform is supported by the Department for Transport.
Find out more about the National Parking Platform.