Houses in Multiple Occupation - Policy for assessing fit and proper persons

Last updated: 28 January 2020

Membership of a government approved redress scheme

From 1 October 2014 it is a legal requirement for all letting agents and property managers in England to belong to a government approved redress scheme. There are three approved schemes:

Membership of an approved redress scheme will be expected for all property managers associated with licensable HMOs. Any manager who is not a member will not be considered to be a fit and proper person. Failure to be a member of an approved scheme is also a legal offence with fines of up to £5,000.