Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Annexes and Council Tax

Introduction

If your property is an annex, you may be eligible for a discount or exemption.

Council Tax banding for annexes

By law, any building, or part of a building, which has been constructed or adapted for use as separate living accommodation must have its own banding.

The Valuation Office Agency (VOA) are responsible for valuing annexes for Council Tax and assigning Council Tax bands. If you disagree with the band or decision to assign a band, you can appeal the VOA's decision.

Find out more about how the VOA value annexes.

Discounts and exemptions

Discounts and exemptions may apply to your particular circumstances, depending on how the annex is used and who by.

You can use this set of pages to find out if you are eligible for a discount or exemption for an annex.