Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Claim a Council Tax refund

If you have received a bill that shows a credit on your Council Tax account, we can refund the money back to your bank account.

Make a claim

Complete our online form to claim your refund.

Once we've received your request, our council tax team will check the information and our finance team will send you the refund. In busy periods, this can take up to 28 working days.

Claim now