Anti-social behaviour
Report anti-social behaviour
When you report anti-social behaviour, you will speak to different organisations depending on what you have experienced.
This may be:
- the police
- our anti-social behaviour officer
- a registered social landlord (housing association)
This page shows who you should contact and when.
You should also make a report if have already tried speaking to your neighbours or using mediation, but it has not worked.
You can also use ASB Case Review if you have experienced anti-social behaviour many times.
Make a report
Select the heading that describes what you want to do:
If anti-social behaviour is happening now, you should call the police on:
- 999 if someone is in immediate danger or there is a situation that could become violent
- 101 if it is not an emergency
If the situation is not an emergency, you can also report anti-social behaviour to Thames Valley Police online.
If a social housing tenant is responsible for anti-social behaviour, you should contact their registered social landlord (RSL), also known as a housing association.
RSLs take the lead for cases of anti-social behaviour involving their tenants.
If you know that a person responsible for anti-social behaviour is a social housing tenant, you can find out which RSL to file a report with.
View the contact details for registered social landlords in Buckinghamshire.
If you do not know a person who is responsible for anti-social behaviour, or they own their home, you should contact:
- the police by telephone on 101
- report anti-social behaviour to us using the online referral form
If you are a professional agency such as, the Police and Social Housing providers or Environmental Health, you can refer ASB cases to the Council Community Safety Team for joint partnership working.
ASB Case Review for repeat victims of anti-social behaviour
If you have experienced anti-social behaviour time and time again, but you feel as if nobody is listening to you, you can use ASB Case Review to ask us to review your case.
To use ASB Case Review, you must have:
- made 3 reports of anti-social behaviour within the past 6 months
- always made your reports within 1 month of the incident happening
Any organisations involved will look at your ASB Case Review, and decide if further action can be taken to stop the anti-social behaviour you have experienced.
The ASB Case Review is not used to:
- send us a complaint on how an organisation has dealt with your case (for complaints you should contact the relevant organisation about their complaints procedure)
- report new cases of anti-social behaviour
You can read more about the ASB Case Review process and what is involved.
Appeals
If you are dissatisfied with the decision on whether the threshold for a review was met, or the way the review was carried out, you can email [email protected] with your reasons.
A second-tier meeting will be held between senior representatives of the agencies involved, who will investigate your appeal.
Independent information on ASB Case Reviews can be found on the ASB Help website.
Find out how many requests we received per year and how we dealt with them (PDF, 81 KB)
Contact the Anti-Social Behaviour Team
If you have a question about reporting anti-social behaviour that is not answered on this page, contact us on [email protected].