Anti-social behaviour

Before you report anti-social behaviour

Before reporting a case of anti-social behaviour, you should try to find a friendly solution to your problem.

It can be helpful to:

1. Talk to your neighbours or get mediation

Many cases of anti-social behaviour are the result of an argument between neighbours.

This can often be worked out if you speak to your neighbour and explain how their anti-social behaviour affects you.

If you feel able to speak to your neighbour about the problem, you can take someone with you for support.

If you do not feel comfortable speaking to your neighbour, a friendly letter, email or text message can help to explain how you feel.

But if you have tried to speak to your neighbour and the anti-social behaviour continues, you can try mediation.


A mediator listens to both sides of an argument, and will help find a solution where everyone feels listened to and fairly treated.

We recommend using Mediation Bucks, a local independent mediator that you can contact directly.

Mediation is free, and mediators can visit you at home at a time that suits you.

During mediation, you do not have to be in the same room as the person you have accused of anti-social behaviour.

But if mediation does not work, you can report anti-social behaviour.

2. Keep a diary of anti-social incidents

If you are experiencing anti-social behaviour, you should keep a diary of the events that affect you.

This record will help anyone working with you to see what is happening and when, which may be helpful when coming up with a solution.

Your diary should include:

  • the names of people causing the problem (if you know them)
  • the date of the incident, and the time it started and finished
  • details of what happened
  • a note of any action you took
  • the effect the incident had on you

Contact the community safety team

If you have a question about what you should do before reporting anti-social behaviour that is not answered on this page, contact us on [email protected].