Blogs Digital
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Taking control of our building regulations content
How we used research and design to review our Building Control content.
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Helping families find Education and SEND content
Find out how we tested and updated content to help children and young people with special educational needs and disabilities (SEND).
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The question of frequently asked questions (FAQs)
Why FAQs are bad news and how we can improve content in other ways.
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Policies – is it always straight to download?
View our user research findings and options for presenting policy content.
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