Complain about our services

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If you would like to complain about a Buckinghamshire Council service, let us know.

If you want to report a missed bin collection, request a new/replacement bin or sacks, give feedback on crews, or raise concerns about a waste or recycling issue, you should visit our household bin collection page for your local area.

We'll respond within 5 working days and let you know how we are going to deal with your complaint. We’ll also let you know if we cannot deal with your complaint under our Feedback, Compliments and Complaints Policy.

Start your complaint