Complaints and Feedback Policy
How to make a compliment, comment or complaint
The most efficient way to make a complaint is through our online form. This is because it allows us to capture the information we need to investigate your concern. It also means your complaint will be immediately received in our system. You will need to give us your name, address and contact details so that we can respond to you.
Complain about our services | Buckinghamshire Council
Pay us a compliment | Buckinghamshire Council
Leave a comment about our services | Buckinghamshire Council
You may prefer to contact us:
- by email to [email protected]
- in writing to - Complaints & Feedback Team, Buckinghamshire Council, Walton Street, Aylesbury, Buckinghamshire, HP20 1UA
If you’re unable to go online or prefer to speak to someone in person, colleagues in our Customer Services team or at our Council Access Points+ can help you give feedback.
How we will process your data:
Privacy and complaints, compliments and feedback | Buckinghamshire Council