Planning Enforcement and Monitoring Plan

Last updated: 22 June 2026

4. What you can expect when you report an alleged breach of planning control

4.1 Upon receipt of a report of an alleged breach of planning control, we will undertake an informal triage process to ascertain if the report is a priority matter and/or if the matter requires further investigation. The triage process may include:

  • Determining if it is a planning matter
  • Identifying if it is permitted development
  • Researching the planning history of the site
  • Identifying any special designations or constraints e.g. Listed buildings
  • Searching other Council data or publicly held information
  • Contacting the person responsible for the alleged breach to discuss the works being undertaken

4.2 If the matter reported is not a Council issue, or if no alleged breach of planning control is identified, then the reporter will be notified accordingly, and the Planning Compliance & Enforcement Service will take no further action.

4.3 Where the matter being raised falls outside the scope of the Planning Compliance and Enforcement Service, but within another Council service area, the reporter will be signposted to the relevant team accordingly to report their concerns to the relevant department for further investigation.

4.4 Once a decision is made regarding further investigation, the matter will be logged on the Council’s database and given an appropriate level of priority. There are two priority levels which are set out below. The priority is determined by the type of breach reported.