We're updating our hackney carriage and private hire taxi licensing policy to make travel safer, more accessible, and better for the environment. Read about the changes.

Taxis and private hire

Use taxi services or report problems with taxis and private hire vehicles

Taxi licensing

Taxi and private hire licences

Use a taxi or private hire service

Find a taxi rank
Taxi fares and charges
Find wheelchair accessible taxis and private hire vehicles
Taxis and private hire vehicles: Understanding the difference

Report a problem or incident

Make a taxi or private hire complaint
Report an accident as a taxi or private hire driver

Work as a driver or passenger assistant

Pay and employment rights for taxi drivers and passenger assistants
Whistleblowing guidance for drivers and passenger assistants
Staying safe as a taxi driver (GOV.UK)
Passenger carrying vehicle (PCV) driver guidance (GOV.UK)

Industry information and organisations

Taxi Working Group (industry forum)
National Private Hire & Taxi Association (NPHTA)