We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Council Tax disregard for residents of hospitals, nursing homes, care homes or night shelters

People who are permanent residents in a hospital, nursing home, care home or night shelter can be disregarded where these types of property are liable for Council Tax. The property must be their main residence.

In most cases, the Council Tax liability will fall on the owner or company who provides the accommodation and/or care.

If you are a company enquiring about a disregard on a property regarding any of these categories contact us.

Apply for a disregard

The owner or company can apply by emailing [email protected] with their details and confirmation of the type of accommodation/care that is provided in the residence.

Contents

Texts and emails from us about late payments

Council Tax disregard for residents of hospitals, nursing homes, care homes or night shelters

Apply for a disregard