Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Apply for money off Council Tax if you are an apprentice or youth trainee

Apprentices

An apprentice is someone, regardless of age, who:

  • is employed to learn a trade or profession
  • is undertaking a training program leading to a qualification accredited by the National Council for Vocational Qualifications

The disregard applies only if:

  • the person is employed with a salary of no more than £195 per week
  • the salary is substantially less than is likely to be received if the qualification is achieved

Youth trainees

A youth trainee is someone who is both:

  • under the age of 25 years old
  • undertaking training as part of an approved training scheme where arrangements have been made under section 2 of the Employment and Training Act 1973

Evidence required

You will need to provide a contract of employment or letter from your employer to confirm your apprenticeship or training course.

The contract or letter needs to show:

  • the name of the course
  • the course dates

Apply for money off Council Tax

Apply by emailing [email protected] with your details and the evidence above.