Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Apply for money off Council Tax if you are a care worker

A care worker will be disregarded from Council Tax if they:

  • provide care and support to someone on behalf of either a Local Authority, the Common Council of the City of London, the Council of the Isles of Scilly, the Crown or a Charitable Body
  • are employed by the person they provide care to and were introduced to them by one of the above organisations
  • are employed to provide care for at least 24 hours a week
  • are paid no more than £44 per week
  • are resident in premises provided by either the relevant body (ie the charity) or by the person they care for

Evidence required

You will need to attach a contract of employment to your application which should show your hours and pay.

Apply for money off Council Tax

You can upload any evidence to the application form.

Apply now