Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Apply for a single person Council Tax discount

The full Council Tax bill assumes that there are 2 or more adults (i.e. people aged 18 or over) living in a property.

If only one person aged 18 or over lives in your property, we can give you a Single Person Discount to reduce your bill by 25%.

If someone is living temporarily away from home, we may need to decide where their main residence is.

This includes those:

  • in hospital
  • in a nursing home
  • working away
  • on holiday

Apply for a discount

To claim a single person discount you can complete our online form.

Apply now

After you've applied

After you've applied, we will assess your claim and contact you regarding the outcome.You must continue to make payments whilst a discount application is pending.

If your circumstances change

You will need to let us know if your circumstances change and you are no longer the only resident in the household liable to pay Council Tax.

You can do this by cancelling your single person discount.